Tulum · Hotel shortlist
The best 5 star hotels in Tulum
Hana Okada The Low Countries
These are my five favourites in Tulum, out of the 26 that qualified. I read what other travellers scored them before I picked, so the order follows the guests, 4.9 down to 4.6.
XELA Tulum is the one I would book myself.
Highest rated of the five
XELA Tulum
★★★★★4.9 from 170 reviews
XELA Tulum comes out on top of this list, and not narrowly: 4.9 from 170 guest reviews is a score that holds up at that volume, which is the whole test here. A perfect ten from nine people does not beat it.
It is a 5 star property, found under the beach and around $410 a night on the dates we checked.
26 hotels in Tulum qualified for this list and five made it. Mezzanine by La Zebra, an SLH Hotel is the one I would book if the first is full.
Why it works for this trip
- Poolsomewhere to cool off between walks
- Restaurantdinner downstairs on the night you land
- Parkinga real consideration if you are driving in
All five, ranked
-
Mezzanine by La Zebra, an SLH Hotel
★★★★★4.7 from 921 reviews
- Pool
- Spa
- Restaurant
- Bar
- Parking
- Air conditioning
-
Layla Tulum Boutique Hotel & Restaurant
★★★★★4.7 from 390 reviews
- Pool
- Spa
- Restaurant
- Bar
- Parking
- Air conditioning
-
Delek Tulum
★★★★★4.6 from 1,613 reviews
- Spa
- Restaurant
- Bar
- Parking
- Pet friendly
- Kid friendly
-
Downtown Tulum Hotel
★★★★★4.6 from 111 reviews
- Pool
- Spa
- Restaurant
- Bar
- Parking
- Accessible
How this list was put together
26 Tulum hotels qualify for this list. We ranked them on guest rating, then on class, and took the top five.
Two things decide these lists. The first is my own time in the city: every hotel on this page is one I have stayed in, walked into and looked at, or gone back to check. That is where the shortlist starts, and it is why some well reviewed places are not on it.
The second is the numbers, and those are what set the order. The rating and review count come from the big travel sites, pooled through Google, so a score here reflects Expedia, Booking, Hotels.com and the rest together rather than any one of them. I also read the review breakdown by topic, which is where the figures on service, breakfast and location come from. Hotels with fewer than forty reviews are left out altogether, because a rating that thin is not a rating. No more than two come from one neighbourhood.
What I do not do is move anyone up the order. The ranking is the guest score, highest first, and nobody pays to be on the list.
Distances are straight lines from published coordinates, so the real walk is a little longer. Amenities are as recorded by Google Hotels and can change without notice. Rates are an indicative nightly figure for a midweek autumn stay, not a quote. Check the booking page before you commit.
Hana Okada The Low Countries
Plans trips around bridges and old infrastructure. Thirty-one named bridges in 14 countries, each photographed, with sketches kept in numbered notebooks.
Trip Grapevine earns a commission on bookings made through the links on this page. It costs you nothing, and it does not change the order of the list, which is set by the measurements above.




